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SMEM and the Australian Bushfires

By   /  January 28, 2013  /  #smem  /  No Comments

A bushfire burns through a forest on the outskirts of Labertouche

From the idisaster 2.0 blog by Kim Stephens A Twitter chat occurred yesterday (1/25/2013) about the role of social media during the ongoing bushfires in Australia. The chat was organized and facilitated by Robert Dunne @Academy911, Joanna Lane @joannalane and Joanne White @joannewhite. Although I haven’t had time to read through the complete archive of hundreds of Tweets, [...]

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Learning from Other Industries’ Social Media Blunders

By   /  September 10, 2012  /  #smem, Emergency Management  /  No Comments

From A.W.A.R.E I have heard numerous times that paying attention to social media best practices from industries completely different than the one you operate in can be remarkably valuable.  I’ve seen this at work in several blog/opinion pieces focused on lessons emergency managers (EMs) using social media can learn from some of the epic social [...]

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How to Engage the Public to Promote Your Mission

By   /  September 5, 2012  /  #smem, Emergency Management  /  No Comments

While everyone is watching the social media memes erupting on Twitter and Facebook around the presidential campaigns, the question remains how social media can enhance governing to provide regular government operations with a human face. In my conversations with social media directors I hear one expression over and over: “You have to be where the [...]

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FEMA’s Social Media in Emergency Management Course

By   /  August 20, 2012  /  #smem  /  No Comments

From A.W.A.R.E We have recognized a great deal of chatter and interest in the SMEM community around FEMA’s recently deployed Social Media in Emergency Management training course. So given this, we thought we’d take the course and provide some takeaways that might be helpful to those who are considering taking the training.  If you have [...]

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Earned vs. Commanded: The Impact of Social Media on Trust

By   /  August 13, 2012  /  #smem, Emergency Management  /  No Comments

by Adam Crowe @ the Disasters 2.0 Blog My blogging colleague Eric Holdeman wrote this morning about a lack of trust that is building and the need to build trust between individuals, organizations, and community partners.  Eric suggests that “we must first have a relationship with the people from the other organization…then we must be [...]

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