Thirteen reasons why crisis and emergency communication plans fail
By Gerald Baron @ the Crisis Comm Blog Companies, jurisdictions and agencies spend a tremendous amount of time and effort developing crisis communication plans. Some studies I’ve seen suggest that less than half actually have communication plans, but I’m not really talking to or about them.
Read More →Responder Input Is Key for a Successful National Network (Opinion)
Hurricane Sandy again demonstrated the true heroics of first responders and the countless situations they encounter in dire times, such as rescuing people from rising floodwaters and burning homes and securing fuel supplies for critical services like hospital generators and water treatment facilities.
Read More →Long Island Power’s problems a window into communications and disaster recovery
From Gerald Baron @ the Crisis Comm Blog New York Governor Andrew Cuomo called LIPA (Long Island Power Authority “beyond repair.” News reports are filled with stories about LIPA customers expressing their anger at the failures of the state-owned agency. And COO Michael Hervey has resigned in disgrace. I’m not in any position to evaluate [...]
Read More →$430 Million DHS Interoperability Program Under Fire
The Department of Homeland Security (DHS) has to date spent $430 million on a failed effort to develop reliable interoperable communications systems and infrastructure across all of its component agencies, according to an internal audit. In an audit report released on Nov. 2, DHS’ Office of the Inspector General (IG) found only one out of 479 radio [...]
Read More →Insights and Recommendations from Super Storm Sandy
From A.W.A.R.E Hurricane/Super Storm Sandy made landfall on the eastern seaboard about two weeks ago, and in the time since, many excellent thought pieces have been published sharing observations and insights about planning and communications during this storm, and recommendations for future action. There are two retrospectives that center on social media in emergency management [...]
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