Crisis Plan Fail #19 from “Why Crisis Communication Plans Fail”
by Gerald Baron @ the CRISIS COMM Blog About a month ago I blogged on “Thirteen Reasons Why Crisis Communication Plans Fail.” It was a brief summary of a white paper I was working on.
Read More →Thirteen reasons why crisis and emergency communication plans fail
By Gerald Baron @ the Crisis Comm Blog Companies, jurisdictions and agencies spend a tremendous amount of time and effort developing crisis communication plans. Some studies I’ve seen suggest that less than half actually have communication plans, but I’m not really talking to or about them.
Read More →Public safety networks coped better with Sandy than commercial networks
A new nationwide Long Term Evolution (LTE) network for first responders will be built under the supervision of the First Responder Authority (FirstNet). This network will be an improvement over the commercial networks that experienced outages during the storm. Urgent Communicationreports that last week the Federal Communication Commission (FCC) reported that 25 percent of the commercial cell sites in [...]
Read More →Long Island Power’s problems a window into communications and disaster recovery
From Gerald Baron @ the Crisis Comm Blog New York Governor Andrew Cuomo called LIPA (Long Island Power Authority “beyond repair.” News reports are filled with stories about LIPA customers expressing their anger at the failures of the state-owned agency. And COO Michael Hervey has resigned in disgrace. I’m not in any position to evaluate [...]
Read More →Cell Phone Preparedness: Small County, Great Example
From Kim Stephens @ idisaster 2.0 Cecil County, Maryland proves that you don’t have to have huge budgets or a large staff to provide quality service to your citizens. My last post highlighted Fairfax County and their cell phone preparedness page. James Hamilton (aka @Disaster_guy on twitter) chimed in that he had written something similar for Cecil County’s emergency management website. The content, [...]
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