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Researchers Review Boston Bombing Social Media Activity

By   /  May 13, 2013  /  #smem  /  No Comments

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By Kim Stephens @ idisaster 2.0 Project HEROIC–which stands for Hazards, Emergency Response, and Online Informal Communications (see footnote)–took a close look at the online activity of official organizations during the recent domestic terrorist event in Boston and the ensuing suspect chase–that seemed like a marathon in itself.  They released a report today (May 10) titled [...]

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#SMEM Challenge for 2013: Strategically Monitoring Social Media

By   /  January 4, 2013  /  #smem  /  No Comments

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Posted by Kim  Stephens @ idisaster 2.0 One of the biggest #SMEM challenges for emergency management and public safety organizations is determining whether or not, and increasingly how, they will monitor social media. In the past year we saw a change in mindset: a desire to activelylisten versus simply push content to the public. Yet, monitoring can seem like [...]

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Five SMEM Observations and Recommendations From Hurricane Sandy

By   /  November 12, 2012  /  #smem, Emergency Management, Social Media  /  No Comments

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From Kim Stephens @ idisaster 2.0 The documentation of social media’s use and impact during Hurricane Sandy has already begun. Patrice Cloutier wrote a great summary post “10 reasons why there’ll now be a before Sandy and post-Sandy in SMEM,” which is an excellent starting point. Not only are his 10 reasons dead-on, but he [...]

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FEMA’s Social Media in Emergency Management Course

By   /  August 20, 2012  /  #smem  /  No Comments

From A.W.A.R.E We have recognized a great deal of chatter and interest in the SMEM community around FEMA’s recently deployed Social Media in Emergency Management training course. So given this, we thought we’d take the course and provide some takeaways that might be helpful to those who are considering taking the training.  If you have [...]

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Should you Cross-Post to Social Platforms? What does FEMA do?

By   /  April 27, 2012  /  #smem, Social Media  /  No Comments

From Kim Stephens @ idisaster 2.0 The other day in a SMEMchat we debated (briefly) the pros and cons of cross-posting to Twitter and Facebook, particularly the practice of posting to Twitter from Facebook–not necessarily dual  posting from a third party application such as Hootesuite or Tweetdeck. I recalled reading that this was problematic in [...]

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